Client Specialist Full-time Job

Responsibilities

Develops a connection between the customer's business priorities and the plan to support those with HPE's portfolio, leveraging internal resources and support.

Influences the customer's decision makers through describing the value of HPE's solutions and their relevance to the customer's priorities.

Builds and executes a basic plan to drive growth and profitability, based on an intermediate-level understanding of the differentiation of higher value products and services.

Leverages HPE programs and tools (e.g. Executive Sponsors, BU deal support, and supply chain programs) to improve business performance.

Engages with the customer to identify opportunities.

Translates customers' business challenges and goals into IT opportunities.

Identifies and develops opportunities for short and mid-term success. Accountable for deal closure.

Drives deals to closure through a multi-disciplinary team, including partners.

Develops and maintains an ad hoc professional network within the customer.

Articulates the customer's decision making process and defines a basic engagement model.

Develops a basic overview of the partner landscape in relation to the account.

Works with the HPE Partner Business Managers to assess and update the partner strategy for the account.

Develops and updates knowledge of information technology and HPE's portfolio.

Articulates relevant modern trends in IT.

Maintains tactical relationships and runs a simple governance with extended account team members. Provides feedback when requested.