Technical Support Associate Full-time Job

Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Knowledge in PC Hardware configuration Knowledge in supporting LANs, PC operating systems and desktop software Knowledge in using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills