MSAD Full-time Job

What You Will Do

Good Troubleshooting skills /Software related queries of our global clients either through Phone, Email and remote sessions Documentation of the case and functional writing skills required. Utilizes professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Exercises independent judgment within defined parameters. Acts as team member by providing information, analysis and recommendations in support of team efforts. Willingness to participate in non-standard working-time models (e.g. shift, call availability etc...) Clear communication skills and Ability to work independently. Confident telephone manner and Fluency in English. Must possess excellent written & spoken communication skills. MCSA/MCSE/MCTS/MCITP Desired