Customer Service Associate Full-time Job

Good Analytical, logical, and reasoning skills is a must Must have basic skills with usage of MS word and MS excel Must be able to handle stress and work under pressure of SLAs

Job Description:

Processing tasks assigned as per defined process SLA and providing resolutions within the timelines. Meeting individual KRAs through productivity, accuracy, product knowledge, and schedule adherence Understanding client requirement and resolving queries through chats. Adhering to company compliances and policies