Clinical Systems Support Specialist Full-time Job

Site Name: Bengaluru Luxor North Tower Posted Date: Dec 4 2023 . Coordinate with RAA tech team for any escalations about RAA Access issues reported by FSP staff and sending GSK account credentials to the New FSP starter as and when they are generated. . Support resolution of issues in partnership with Tech & Integrated System Support (ISS), adapt and cascade latest communications related to laptops, Remote App Access/Citrix, systems access to the FSP users. . Provide any additional/needed support in ensuring correct assignment of role-based curricula, send training compliance status Reports to FSP managers/Admins on regular basis and follow-up to facilitate any resolution in myLearning training compliance for A&O FSP Staff. . Follow-up on User requests via email around Effort tracking with the GSK Business/Service Owners and ensure they are added or removed based on whether they are in scope or out of scope of ET. Provide Effort Tracking compliance reports to FSP Managers.